Privacy Policy

Welcome to PrexyPulse, the AI-driven marketing content generation and social media scheduling app by Prexysoft Innovations. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services.

PrexyPulse is designed specifically for African SMEs, freelancers, and content creators, helping them streamline their marketing efforts through intelligent automation and content creation.

To provide you with the best possible experience, PrexyPulse collects the following types of information:

What We Don't Collect:

• We do not use tracking cookies for advertising purposes
• We do not collect sensitive personal data without explicit consent
• We do not access your social media passwords or private messages

Your data helps us deliver and improve PrexyPulse's core functionality:

1. AI Content Generation: We use your inputs and preferences to create personalized marketing content that resonates with your target audience.
2. Social Media Scheduling: We process your social media access tokens to schedule and publish content across your connected platforms.
3. Service Improvement: We analyze usage patterns to enhance features, fix bugs, and develop new capabilities.
4. Customer Support: We use your contact information to provide technical support and respond to your inquiries.
5. Security & Fraud Prevention: We monitor for suspicious activities to protect your account and our platform.

We believe in transparency about when and how your data is shared:

When We Share Data:

• Social Media APIs: We share content with LinkedIn, X, Facebook, and Instagram APIs only when you authorize posting or scheduling.
• Service Providers: We work with trusted partners for cloud hosting, payment processing, and analytics, all bound by strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our users' safety and security.

What We Never Do:

• We never sell your personal data to third parties
• We never share your content with competitors or marketers
• We never provide access to your social media accounts beyond authorized actions

You have comprehensive control over your personal data:

To exercise these rights, contact us at support@prexysoftinnovations.online. We'll respond within 30 days as required by applicable privacy laws.

We implement industry-leading security measures to protect your data:

• AES-256 Encryption: All sensitive data is encrypted both in transit and at rest using military-grade encryption.
• Secure Cloud Infrastructure: We use trusted cloud providers with SOC 2 and ISO 27001 certifications.
• Regular Security Audits: Independent security assessments and penetration testing ensure ongoing protection.
• Access Controls: Strict employee access controls and multi-factor authentication protect internal systems.
• Data Backup & Recovery: Secure, encrypted backups ensure data availability and disaster recovery.

PrexyPulse uses minimal tracking technologies focused on functionality rather than advertising:

• Essential Cookies: Required for basic app functionality, user authentication, and security.
• Analytics Cookies: Help us understand how users interact with our app to improve the experience.
• Preference Cookies: Remember your settings and preferences for a personalized experience.

We do not use:

• Third-party advertising cookies
• Cross-site tracking technologies
• Behavioral profiling for marketing purposes

You can manage cookie preferences in your browser settings, though disabling essential cookies may affect app functionality.

We retain your data only as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data is retained while your account remains active and functional.
• Account Deletion: Most data is deleted within 30 days of account closure, except as required by law.
• Legal Requirements: Some data may be retained longer to comply with tax, accounting, or legal obligations.
• Analytics Data: Anonymized usage data may be retained for up to 2 years for service improvement.

As an African-focused company, we prioritize keeping data within appropriate jurisdictions:

• Primary data processing occurs in secure African and European data centers
• Any international transfers comply with GDPR adequacy requirements
• We use Standard Contractual Clauses (SCCs) for transfers to countries without adequacy decisions
• Social media API interactions occur through secure, encrypted connections

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements:

• Significant changes will be communicated via email and in-app notifications
• Minor updates will be posted on this page with an updated effective date
• Continued use of PrexyPulse after changes indicates acceptance of the updated policy
• Previous versions are available upon request for your records